Audi Qatar strives to provide our customers with the best possible service and satisfaction. As a part of this, we provide customers with a suite of service mobility options to ensure that Audi is there to assist you, no matter what situation you might find yourself in. Whether your car is due for service or requires repair Audi will have a solution for you.*
with our service options
Audi has a range of complimentary loaner cars available at the service Centre. Simply provide your service advisor with the refundable deposit, and take one of our service loaners for an agreed period. Terms and conditions apply.
Customer 'drop-back' service
For customers who drive their car to our service center, Audi provides a complimentary customer “drop-back” service. The drop-back service operates hourly between 8:30am and 4:30pm, dropping customers at any point within the Doha city limits.
VIP treatment for QIC Insurance policy holders
If you have purchased a comprehensive QIC Insurance policy at the dealership for your Audi, you will also be entitled to an amazing range of added benefits such as complimentary vehicle collection and return for your annual car service, extended roadside assistance (including a battery, emergency fuel, flat tire, lock out and towing services); registration renewal service and the option to extend your roadside assistance cover throughout the GCC.
Free service collection and drop-off for Audi customers
For added convenience Audi now offers its customers free vehicle collection and drop-off from home, work or the showroom on Salwa Road. Simply call our booking hotline on 444 52 384 and book a scheduled service appointment and our service team will arrange for collection of your car at the agreed time. After the service, you will be contacted by the team to confirm the drop off time. This unique service is complimentary of Q-Auto, exclusively for our valued Audi customers. The service appointment must be made at least three business days in advance of collection and is available only within the Doha city limits.
Our customers have the option to pay a small upfront fee to receive a pick up/drop off “Service Valet” from the Audi showroom to the service centre, valid for all scheduled service in the free service period. Simply call 4445 2384 to book your appointment and drop your car at the Audi showroom 45 minutes prior to the appointment time. We will load your car on a recovery truck and transport it to the service centre. On completion, we will then transport it back to the showroom.
Service valet is available Saturday to Thursday: 8am – 9pm
Audi Assist breakdown service
Audi offers a complimentary break-down service for all customers whose cars are still within the first three years of warranty. Simply call the Audi Assist Hotline on 44455222, stating your Chassis Number, and the Audi Assist team will arrange collection of your vehicle to the service centre.
Complimentary oil top up service
For all Audi vehicles under warranty, we offer a complimentary oil top up service at either the showroom or the service centre. Simply call the Audi service centre on 4445 2384 and arrange an appointment for the top-up. In the case that the vehicle is out of warranty there will be additional charges for this service.
Rental cars at preferential rates
Audi have partnered with UCR car rentals to offer you preferred rates on a selection of rental vehicles for daily, weekly or monthly use. Please contact UCR on 4450 3333, 24 hours in advance, with your appointment time, to reserve your vehicle. Your rental vehicle will be delivered to the service centre at the time of your appointment, to ensure you are back on the road in the quickest time.
Extended workshop hours
To reduce your time without a car, Audi service centre has recently extended their workshop hours from 8:00am to 7:00pm Saturday to Wednesday and 8:00am to 1:00pm on Thursday. This means that The service centre is closed on Friday.
Showroom Parking Valet
Audi aim to save you valuable time finding parking at our dealership by providing a valet service every evening from 9am-9pm. Simply park out the front of the dealership and a valet driver will meet you, take the keys and park the vehicle for you, and return your car back to you afterwards.
*Terms & conditions apply